Hi,
I have a Marine Tank 2.1m x 600 with some corals and various fish.
We bought the Tank 5 years ago from a company called Fish Focus based in JHB and a guy called Rob (Owner Of Fish Focus) after seeing a Marine Tank that he was showing at a House & Home show at the Dome North Gate JHB. I made the investment at that stage of approximately R 60,000.00.
Rob has never been able to get my Tank even after five years to the condition of the Tank I saw at the show despite years of reassurances and excuses that one day it will Mature and all will come rite.
For five years and thousands of rands paid to Fish Focus we have never been able to get remotely near the result that I was sold and have seen on other Tanks around the country in my travels. We have had Fish Focus servicing the Tank monthly from the day of installation at a cost of R1600.00 P/m and lots of other side costs also incurred such as lights, pumps, heaters etc.
Regrettably I am now thinking of getting rid of my Tank as no value in visual experience is being achieved despite enormous costs. I have no problem paying money as I love Marine Tanks but need a return on investment which Rob has not delivered.
However I thought this morning that I should make one last cry for help and picked this forum as my platform.
Fish Focus have failed me and for five years took my money and delivered no value.
Can some one recommend anybody in the JHB Roodepoort area who can visit my Tank and advise and possibly turn the situation around and save my Tank.
Please Please!!
Thank You
Nigel Atkinson 083-255-2221